Information you provide
When you contact us through a website form, we collect your name, email address and project details. You may also provide your phone number, business name, website URL, requested service or package, and budget. We use this information to understand and respond to your inquiry.
Our inquiry system also records the submission time, originating page, duplicate-submission identifiers, review information, and email-processing status. The originating page may include URL parameters. Avoid putting sensitive information in URLs or inquiry messages. Please do not send passwords, payment-card details or other sensitive records through the inquiry forms.
Follow-up emails and other business communications may contain information you choose to share about your project.
Analytics and technical information
The website has Google Analytics 4 configured to measure public-page visits on projectdiv.com and www.projectdiv.com. The application does not activate this tracker on editor previews. Its manual page-view tracking omits query strings and fragments and excludes administrative, sign-in, API and media pages. Referrer information sent by this tracking code is limited to the origin and path.
When analytics runs, Google may process browser and device information, page activity, identifiers and network information such as an IP address under its own processing practices. Hosting and other service providers may also process technical request and security logs to operate their services. Their actual settings and retention periods require separate review; this policy does not promise that all technical information is anonymized.
How we use information
We use inquiry and communication information to respond to requests, discuss services, prepare proposals, coordinate projects, maintain business records, and protect the website from abuse and duplicate submissions. Public-page analytics helps us understand website usage.
The website sends a transactional inquiry acknowledgment and an internal notification through Resend after an inquiry is stored. Submitting an inquiry does not itself enroll you in a marketing mailing list.
Service providers and sharing
Project Div uses Lovable hosting and Lovable Cloud for application data, protected administrative access and private blog media storage. Resend processes email recipient details and message content for inquiry notifications and acknowledgments. Google Analytics processes usage information when tracking runs. Google Workspace is used for business email; mailbox setup and retention settings are managed separately.
Providers receive the information needed for the services they perform. Information may also need to be shared to respond to applicable legal requirements or protect legitimate rights and website security. This is not a promise that personal information is never shared.
Owner review note: confirm the complete provider list, applicable processing agreements, processing locations, any advertising-related sharing and whether California sale or sharing definitions apply. This draft does not assert that Project Div meets or is exempt from any statutory threshold.
Embedded content and external links
The website requests fonts from Google. A Google map loads after a visitor chooses to view it. Blog articles can contain external images and YouTube or Vimeo video embeds; YouTube embeds use its privacy-enhanced domain. Those features may send technical information to the provider when loaded. Privacy-enhanced embedding is not a guarantee of no tracking.
External links, including Google business-profile links, lead to sites with their own privacy practices. Review their policies before providing information. The presence of a link does not place the external site under Project Div's control.
Data security
The application restricts inquiry review and content-management actions to authorized administrators. Blog media is stored privately, with controlled delivery for public content and authenticated draft previews. Input validation and duplicate/spam checks help protect inquiry processing.
No website, email service or storage system can guarantee absolute security. These safeguards do not mean that every communication is encrypted in every circumstance or that Project Div holds a privacy or security certification.
Data retention
Inquiry records and related communications remain in the relevant business systems unless removed through an authorized process. The current application does not automatically delete inquiries after a fixed period. Provider logs and backups may follow separate retention practices.
Owner review note: establish retention periods, deletion responsibilities and handling of provider backups and email records. No fixed deletion deadline is promised in this draft.
Privacy requests and California considerations
Contact hello@projectdiv.com to request access to, correction of, or deletion of information you provided. Explain the request without including unnecessary sensitive information. We may need to verify your identity and locate records before responding. Applicable law, recordkeeping needs and provider backup limitations may affect what can be removed.
California residents may have additional rights depending on which laws apply and the circumstances of the request. This draft does not determine Project Div's obligations under the CCPA/CPRA or other privacy laws, promise a particular statutory process, or waive any rights available under applicable law.
Owner review note: confirm applicable California requirements, request handling, response procedures and any required opt-out mechanisms with an appropriate reviewer.
Children's privacy
Project Div's website is intended for business inquiries and is not directed to children under 13. Do not submit a child's personal information through the inquiry forms. If you believe such information has been provided, contact us so we can review the concern.
Policy updates
We may revise this policy as our website, services or practices change. The Last Updated date identifies the most recent revision. The current version remains labeled as an initial draft pending owner review.
Contact Project Div
For questions about this policy, contact Project Div in San Diego, California at hello@projectdiv.com or (619) 856-9803. Our website is https://projectdiv.com.